The breakfast was very good with plenty of choice and as I walk with a stick the staff went out of their way to help me carry things. I also opted to have some evening meals in the hotel and they were very good as well. Overall the staff were very helpful and friendly.
Patricia
März 2025
The staff were super friendly and helpful, they made it a joy to stay at this hotel. It is so nice to stay somewhere where you feel at home. I stay in a lot of hotels, so I think I am pretty qualified to know what good looks like! These guys have it nailed when it comes to customer service - well done to everyone on the staff.
Rambo_uk
März 2025
Comfy bed, late check out, huge rooms, storage, small but effective bathtub, fridge (not mini bar) in room was a bonus gentle warm lighting in headboard is a genius design and better hygienically too ..was a lovely way to wake up.
Vee
Februar 2025
rooms were spotlessly clean,comfortable and really nice comfy beds.Spa was really good,great jacuzzi, sauna and steam room and good sized pool.we had a few drinks in the hotel bar and Victoria was great,really friendly and helpful, also we had breakfast on the Saturday morning before we went to the races which was really nice,great hotel and friendly staff
Colin
November 2024
The location of the hotel is central to the shops and other St Helens tourist attractions e.g. World of Glass. I couldn't fault the service and the food was good. The staff were very attentive and helpful. The bathroom was well appointed and suitable for disabled guests with assistance pull cords and grab rails if needed.
Patricia
Juli 2024
The room was very clean and comfortable. Girl on reception was lovely chatted to her a couple of times. Free parking. Breakfast was nice, although I would've liked a little more choice other than full English (or variation of) for hot options as im usually an eggs benedict girl. However, it was made fresh and very nice. Stayed for access to liverpool without the price of liverpool central hotels but for an easy drive in on the morning. There are tons of places to eat within minutes walking and the cinema is right there too. TCB chinese was a great experience for food!
Maria
Mai 2024
Great hotel great price too, the room was spotless and had everything we needed, the staff were super cool and very helpful' I would and have recommended the hotel to my family and friends via social media. we'll be staying again real soon.
Taylor
März 2024
Rooms were comfortable and well appointed. Facilities were very good. Staff were very good and the bar staff/dining room staff were very friendly and helpful.
Andrea
März 2025
The staff were all lovely and the hotel was very clean, the housekeeper we spoke to was especially lovely (black hair lady)
Kurtis
November 2024
We went to watch the rugby and the location is perfect you can walk to the ground. The bed was massive and so comfortable. I would definitely recommend the nachos, the best I have ever had. Also the hotel had a special offer on we usually stay a little out of town as it is a little cheaper but the price was spot on for this time.
Trudy
Februar 2024